Privacy Policy

This policy covers how Gomanni uses your personal information. Gomanni takes privacy seriously and will take all measures to ensure protection of your personal information.

Any personal information received will only be used to fill your order and/or subsequent orders. We will not sell or redistribute your information to anyone.

Refund Policy

Gomanni offers a 30-days money back guarantee as per the conditions mentioned below.

Since Gomanni is offering tangible products we do not issue refunds if product(s) has been used or altered by the customer. As a customer, you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstance can take place with regard to the functionality of the product(s) upon delivery. Therefore, we DO honor requests for a refund on the following reasons:

  • Non-delivery of the product: Claims for non-delivery must be submitted to our customer support department in writing within 7 days after the specified delivery period of the product(s). Otherwise the delivery will be considered completed.
  • Product not-as-described: such issues should be reported to our support department within 7 days from the date the order was received by customer. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
  • If customer is not satisfied with the product(s), refund can be requested in not more than 3 days after the delivery.

In any case, product(s) will need to be returned to our office before the refund is completed. The customer is responsible for the cost of returning the product(s). Requests for refund must be submitted by sending us a message via our Contact page.

Customer fulfillment and satisfaction is our utmost concern. Therefore, our customer support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from us.

Shipping & Delivery Policy

Shipping is FREE to any country or location. Normal delivery period is between 15 to 25 days from the date product was ordered. It is important for the customer to understand this upon purchase of any item on our site as Gomanni will not be responsible for any customer dissatisfaction caused by an expectation of an earlier delivery time-frame.